Classroom Training

Classroom Training

We develop customized training material to suit the target audience and the organisation’s specific requirement. To ensure excellence in delivery, we continually upgrade our manuals to reflect the latest industry trends. All our courses are well researched, presented by experts and taught in a fun, practical and interactive way.

To ensure all learner types are stimulated, our classroom based training methodology includes:

• Role Plays
• Case Studies
• Interactive Large Group Discussion
• Small Group Activities
• Individual Work

Our training can be conducted at a venue of your choice. Any of these courses can be customised to suit your organisation’s unique challenges. These courses are non-credit bearing. Delegates will receive a Certificate of Attendance.

any of our course outlines by submitting your details below.

Administration Courses

  1. Reception Skills
  2. Secretarial Skills

Effective Meeting Courses

  1. Meeting Management
  2. Minute Taking for Meetings

Management Courses

  1. Management and Leadership Skills
  2. Office Management Skills
  3. Supervisory Skills

Sales Courses

  1. Sales Skills
  2. Key Account Management
  3. Telesales, Telephone Etiquette and Customer Care

Soft Skills Courses

  1. Anger Management
  2. Business Etiquette for the South African Workplace
  3. Confidence and Assertiveness Skills
  4. Conflict Resolution
  5. Critical Thinking and Sound Decision Making
  6. Customer Centric Service
  7. Emotional Intelligence in the Workplace
  9. Stress Management
  10. Time Management Strategies
  11. Management and Leadership Skills
  12. Office Management Skills
  13. Supervisory Skills

Verbal and Written Communication Courses

  1. Business Writing for Professionals
  2. Verbal Communication Skills
  3. Negotiation
  4. Presentation Skills
  5. Report and Proposal Writing for Professionals
  6. Telephone and Email Etiquette

Need more information to see what our training can do for your organisation. Download any of our course outlines by submitting your details below.

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We offer soft skills training to companies through innovative learning solutions


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